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Products :: Warranty :: ROCK SOLID Warranty
 
Z-Sciences's 3 to 5 Year Parts and Labor Warranty for Equipment Sold in Canada & USA.
Z-Sciences warrants its equipment against defects in components or parts for a period of Thirty Six to Sixty (36-60) months from the date of installation or Forty to seventy (40-70) months from the date of shipment from the factory, whichever comes first. During the warranty period, Z-Sciences will replace or repair at its option, without charge*, defective parts or equipment. Z-Sciences's obligation under this warranty is void in its entirety if the equipment is improperly installed, or in any way abused, misused, neglected, or altered. The warranty does not cover damage resulting from external causes including accident (fire, explosion, flood), problems with electrical power, or usage outside of specification or not in accordance with product instructions. This warranty shall not apply to parts which require replacement as a result of normal use, which include such parts as lamps and filters. The freight and labor charges incurred in replacing or repairing such defective parts are included in the coverage provided by this warranty.

A defect in any part of the equipment shall not, when such part is capable of being repaired or replaced under this warranty, operate to allow the buyer to reject the equipment or to allow the buyer any other remedy that would result in the buyer's purchase of the equipment being effectively voided.

THE REPLACEMENT OR REPAIR PROVIDED HEREIN SHALL BE THE SOLE REMEDY OF THE BUYER OR OTHER PERSON ENTITLED TO RELY ON THIS WARRANTY. NO WARRANTIES WILL APPLY AFTER THE EXPIRATION OF THE WARRANTY PERIOD. ALL WARRANTIES, GUARANTEES AND CONDITIONS IN RESPECT OF EQUIPMENT SUPPLIED BY Z-SCIENCES OTHER THAN THOSE EXPRESSLY STATED HEREIN OR OTHERWISE AGREED TO BY Z-SCIENCES IN WRITING ARE EXPRESSLY EXCLUDED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Z-SCIENCES (INCLUDING ITS DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGE OF ANY KIND, REGARDLESS OF THE CAUSE OF SUCH LOSS OR DAMAGE. THIS INCLUDES BUT IS NOT LIMITED TO LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OR DAMAGE ARISING OUT OF THE EXISTENCE OF ANY FUNGI OR ANY SPORES, MYCOTOXINS, ODORS, OR ANY OTHER SUBSTANCES, PRODUCTS OR BI-PRODUCTS PRODUCED BY, RELEASED BY, OR ARISING OUT OF THE CURRENT OR PAST PRESENCE OF FUNGI, MOLD OR MILDEW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. UNLESS OTHERWISE AGREED TO BY Z-SCIENCES IN WRITING, ALL OF THE PROVISIONS CONTAINED IN THIS WARRANTY SHALL SUPERSEDE ANY PRINTED CONDITIONS OF CONTRACT OR GENERAL RESERVATION WHICH MAY BE PRINTED IN ANY PAST OR FUTURE COMMUNICATION OR DOCUMENT FROM THE BUYER OR THE BUYER’S AGENT.

IMPORTANT: INSTRUCTIONS FOR FAULT CORRECTION DURING WARRANTY:
Check your product instruction manual for possible basic corrective action, which could be undertaken by your own service department.

If this cannot be done, contact your local authorized Z-Sciences representative or Z-Sciences and please be sure to quote model and serial number.

Z-Sciences operates a Repair/Exchange Program for the major components of its control systems. In the event of a defect in one of these components, Z-Sciences will promptly provide a replacement at the 'core' value of the component. Upon return of the defective part to the factory, Z-Sciences will issue full credit for this value. Defective parts are to be returned within 30 days from customer receipt of replacement component( s)